Whenever we boarded flight 556 in monte go bay currently we have been the primary people today within our portion of your cabin and we observed a backpack tucked driving row eight without having man or woman any where that it belonged to . We pointed it out to a man by having an AA uniform who seemed to be a passenger and he was pretty rude expressing it belongs to an AA employee and clearly I must have not been on this type of plane ahead of. My partner And that i sense pretty awkward with this type of response from one within your personnel!!
I've incorporated an write-up that outlines your organization as remaining the worst airline inside the business which is not some thing to become proud of. Depending on my encounter I will say that i'm never intending to fly with your company once more, and neither will anybody I understand. I've now publically announced my frustrations using your airline on each of the social networking web sites.
06/18/sixteen – Have been a loyal, Regular flyer customer for more than thirty many years. I h ave in no way observed these kinds of weak purchaser service and apathetic attitudes from AA employees. Currently sitting down at Miami International, on a clear sunny saturday early morning, traveling with two younger little ones attempting to get to Asheville in your airlines (record locator: WCEARA), but our flight to Charlotte was immediately delayed, causing us to overlook our flight to Asheville, all other flights are complete, we ended up sent Back again by way of stability simply because your employees with the gate couldn’t (or wouldn’t), help us (that was enjoyable), then had to run again Right before we could get to your ticket counter as the flight departure was bumped again up!
Walberg altered my seats.I believe the personnel inUS air is quite impolite and I don’t would like to journey any longer
Unfortunately due to temperature I used to be not able to get out on the tri towns on time this past week. Nonetheless I'm extremely discouraged with American Airways purchaser service.
I planned to Allow you already know of An excellent youthful lady you have got Doing the job for you at Dallas-Ft. Really worth airport. Her name is Nyanina Kong, and she goes with the title of Nina.
I recently flew back again from Raleigh Durham to LA airport. It was 5 hrs. Of misery for me to put up which has a crying twenty month old about the flight.
Once i arrived in Newark, AA educated me the ticket agent had failed to “scan” my bag, and Therefore, even at 7:00 p.m., they could not organize for my bag to obtain on A her latest blog different flight to Newark that evening.
I value you will be experiencing a merger and some staff members could be fewer than thrilled, but this Angle shouldn't be evident for your clients who are only contacting to acquire some help.
The baggage service (which wasn't American Airways) termed me at 2am to let me know they might be bringing my bag out to my dwelling!!!
March 25 I flew from Austin to Ft Myers which has a aircraft adjust In Charlotte. When reserving my flight I asked for wheelchair aid. Had to hunt 1 up in Austin. Was taken to gate 2hours ahead of time but was certain there could be guidance for boarding. Gate was adjusted without any a person at he desk could discover no assistance, and with good trouble proceeded to new gate. All over again no help in boarding.
American Airlines Buyer service hotline is well accessible and purchaser welcoming. Unfortunately, You will need to wait around two minutes to talk to a buyer service representative. You need to pay attention to a lengthy speech regarding current updates.
Looking to improve a reservation date for the last three times/evenings. Just about every agent Now we have gotten has both transferred us from our call building A different several hours wait or has hung up on our call.
I actually strongly tend not to wish to fly with American Airlines ever yet again, their purchaser service is Awful!!! I had been on the flight on Monday from Miami, Florida to Norfolk, Virginia and needed to worst lay more than. Why in the world do I should fly to New York to go back to Virginia. My battle was suppose to depart Miami Worldwide to Laguardia at 5pm. The flight was to start boarding at four:30pm plus they produced an announcement that their would be a fifteen minute hold off And that i went into the counter to request the agent if I was likely to make my connection and she explained to me I would be fine. The explanation I checked on my link was simply because my lay around wax only 58 minutes. We’ll we boarded the flight so I thought I would be good to catch my connection bug which was so we sat over the airplane for over and hour when they fixed the many needed to resolve. They didn't give everyone the prospect to try and make alternate journey which was Certainly Completely wrong. I was in Miami for my brother’s funeral considering the fact that Thursday. My partner operates two job and he had to choose off from work Thursday, Friday and Monday from both Employment. I also had to choose off myself. The flight at some point took off And that i skipped my link.